Return Policy

Return Policy

Return Window

Eligible items may be returned within 30 days of delivery.

Return Conditions

To qualify for a return, items must:

• be unused

• be in original packaging

• include all included parts and accessories

Non-Returnable Items

Certain items may not be eligible for return if they are used, damaged after delivery, or fall under non-returnable categories related to hygiene or safety.

Return Request Process

To request a return, please contact customer support with your order information before sending the item back.

Customer Support Email
service@curiouskidsn.com

Refunds

After the returned item is received and inspected, approved refunds are issued to the original payment method.

Refund processing typically takes 3–7 business days, depending on the payment provider.

Damaged or Incorrect Items

If an item arrives damaged or incorrect, contact customer support as soon as possible so the issue can be reviewed and resolved.